PawnStarsPrivacy policy
PawnStars is operated by Second Wind Limited. This policy describes the intended production service. The app is in preparation; providers and data-processing regions must be confirmed before public launch.
What you choose to provide
We process selected item photos, your notes, account identity, research preferences, reports and feedback. We do not request contacts or precise location. The app prepares photos on your device before upload; avoid including people, addresses or unnecessary serial numbers.
Why and where it is processed
Photos and selected text are sent to cloud AI services to identify visible features and prepare research. The implementation uses Firebase for identity, Cloudflare Workers for the API, D1 for private records, R2 for private photographs and Queues for background research, Alibaba Cloud Model Studio for AI analysis and referenced research, and RevenueCat with Apple or Google for subscription state. We do not send private notes, photos or account IDs in web-search queries.
Private access and sharing
Photos and reports belong to your account. Short-lived photo links expire within five minutes. Exported files are shared only when you choose a destination through your device; files you already exported cannot be recalled.
Images on your device
Images you have opened or uploaded may be cached privately on your device so you can revisit them without downloading them again, including while offline. The cache is separated by account and is cleared on this device when you sign out, switch accounts, clear local cache, or delete the corresponding photo, item or account. Your operating system may remove cached files. Deleting data on the service cannot immediately remove a copy already cached on another device; that copy remains subject to that device’s cache expiry or local cleanup. Cached images are not a permanent backup.
Retention and deletion
Saved photographs and reports remain until you delete them. Unfinished uploads become eligible for automatic cleanup after their ten-minute upload window. Deleting an item stops new app access immediately; background cleanup removes its photos and records and retries after a failure. Deleting your account blocks new access and starts deletion of the account identity, photos and private records. Cleanup is scheduled when an upload or deletion occurs. Retry attempts are limited by the queue retention window; a prolonged service failure can require another deletion request or support assistance. Completing account identity deletion after a failed request requires retrying from an authenticated session. A minimal hash of the deleted account identifier is retained to prevent delayed jobs from restoring deleted data. An already issued image link may remain valid until it expires or the object is deleted. Necessary billing and security records may be retained for applicable obligations. Backup and AI-provider retention must be disclosed accurately when production settings are enabled.
Subscriptions
Stores and RevenueCat process purchases. PawnStars does not receive your complete payment card details. Deleting an account does not itself cancel a store subscription.
Your choices
Use Settings to request account deletion, remove an item, change preferences, or contact support. Do not send sensitive images or payment credentials to support.